Export as Mindjet Player with MM v.8 doesn't work

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
Why on Mindjet ver. 8 the "EXPORT AS MINDJET PLAYER" does not work? A few months ago it worked! On a Mindjet Map 90Kb sized, after 10/15 seconds the following message appears:
MindManager could not create the Player file. Possible reasons include:
- tha Internet service that creates the file was not available.....
The Internet browser is open then available, the same mesage appear with others maps with different size and content.....what's the matter???Waiting for your reply, thanks in advance and sorry for my poor english by an italian Bouzan's fan...bye
Photo of Piero Guasco

Piero Guasco

  • 1 Post
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  • anxious

Posted 7 years ago

  • 1
Photo of Terry Dalton

Terry Dalton

  • 304 Posts
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Hi Piero,

The issue is related to the decommissioning of the Mindjet Catalyst server infrastructure. If you contact our Customer Service team, they will provide you with an updated MindManager build that supports local export. Please use the following url to create a case.