Export To PDF no longer Works - MindManager 8

  • 3
  • Problem
  • Updated 6 years ago
  • Acknowledged
Merged

This conversation has been merged. Please reference the main conversation: Unable to export as mindjet player (MindManager 8 Win/Mac)

It complains about an internet connection/service - that isn't working. My connection is good, so I think maybe MindJet has removed the PDF export service from their servers perhaps for Mind Manager 8?

Is this permanent? Is there a way to restore my program to the functionality it had when I bought it?
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Jason P Sage

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  • frustrated

Posted 6 years ago

  • 3
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Terry Dalton

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Hi Jason,
I have opened a case for you (00284534). Someone from our customer service team will be reaching out to you shortly.

Thanks,
Terry
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Jason P Sage

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Thank You,

My problem was solved with new software and key.
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siva krishna

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Jason/anyone,

Could you please help me out regarding this? Even my PC gets rebooted when we covert file to PDF
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Brittney Mazzetta

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Hi Siva. Please open a ticket with our support team by filling out this form: https://secure.mindjet.com/support/co.... They will need to gather additional information regarding the issue that you are experiencing as well as obtain your appropriate contact information. Thank you!
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Jason P Sage

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I called Mindjet with this problem and they gave me version 9. I think they busted version 8 conversion and that it was/is an internet service versus being internally part of MindManager.
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Frank Ostyn

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HI,
I have the same issue, using version 8 for mac but the export to pdf does not work anymore... it refers to a service but hangs afterwards. Can somebody help me out please ?
Thx,
Frank
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Terry Dalton

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Hi Frank, Please open a ticket with our Technical Service Team using the following link - https://secure.mindjet.com/app/suppor...

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