export to Player file ERROR

  • 1
  • Problem
  • Updated 5 years ago
  • In Progress
WHILE TRYING TO EXPORT TO PDF PLAYER FILE (MM8.2) AN ERROR OCCURS AND IT DOESN'T COMPLETE THE TASK...
ALREADY TRIED DISABLING THE FIREWALL...
NEED TO HAVE IT WORKING....



IT USED TO WORK FINE..., NOT ANY MORE :(
Photo of Alfredo Aguilar

Alfredo Aguilar

  • 4 Posts
  • 0 Reply Likes
  • frustrated and angry

Posted 5 years ago

  • 1
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
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Hi Alfredo. I have opened a support ticket on your behalf. It is case #00286707 for your reference. Someone from our team will be reaching out to you in regards to this. Thank you!