Export to Word fails: Clipboard is empty or not valid

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  • Problem
  • Updated 5 years ago
  • In Progress

I'm having a problem exporting one of my Mindjet files to Microsoft Work. It was working okay, but today I have added some .PNG files as attachements. When I try to export to Word, part way through the export it displays the error: "Mindjet can't complete Microsoft Work export process because of the following error: This method or property is not available because the Clipboard is empty or not valid. Please contact Mindjet Support for further help."

I've tried turning off exporting images, but this makes no difference. I can still export to PDF etc, but need it to be exported to Word.

I saw other notes on here, but none of them have quoted solutions.

Can anyone help?


Photo of Gary Smith

Gary Smith

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Posted 5 years ago

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Photo of Terry Dalton

Terry Dalton

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Hi Gary,

I would recommend that you open a case using the following link: https://secure.mindjet.com/app/suppor...