Failed to open map in android

  • 5
  • Problem
  • Updated 5 years ago
  • In Progress
Hi, I change one of my maps on the app and then go to view them on the android app and it says "Failed to Open Map
The selected map could not be opened"
Photo of zac angove

zac angove

  • 1 Post
  • 0 Reply Likes

Posted 6 years ago

  • 5
Photo of Marian Kocmanek

Marian Kocmanek, Official Rep

  • 417 Posts
  • 77 Reply Likes
Official Response
Hello Zac, 

Thank you for your post. I have opened case #00303145 and will send you an email shortly to troubleshoot this issue. 

Photo of Francis


  • 1 Post
  • 0 Reply Likes
Has this been resolved?
Photo of Bruce MacLennan

Bruce MacLennan

  • 1 Post
  • 2 Reply Likes
I still have this problem with the Mindjet android app and maps saved in Xmind format. It looks like you can open and close the map any number of times, but if you go off and do some other things on the tablet and then try to open the map, you get the above error. I guess the problem is that the Mindjet app has been closed in the interim. If you open the map on another computer (e.g., XMind on OSX), make some change, and save it, then you can open it with the android app again, but only for so long, as before. This is too big of a pain for me, so I've switched to Mindjet as the default format for the app.