while trying to delete a project, an independet folder, containing several maps, disappeared. I cannot find it in the deleted items so I cannot recover anything. It was a three-month job... Any suggestion?
I found the case you submitted and a member of our EMEA Support Team will be reaching out to you tomorrow to troubleshoot. I did attempt to contact you via the number you provided but there was no answer and I was not able to leave a message.
If you have time to troubleshoot today, you can call our US Support Team at 415-229-4200 and reference Case #00305955. We are available until 5 pm Pacific Standard Time.