Files only open from android app. Fails from the web interface and windows application (14)

  • 1
  • Problem
  • Updated 5 years ago
  • In Progress
I no longer able to open files from web or from Mindmanager 14 (Windows), only from the Android app.
The webinterface simply ends up in a infinite loop trying to open the file while the windows application fails and crashes. This started recently after adding some pdf-attachments in the Windows application and saving the files back to web.
Photo of Christopher Grinde

Christopher Grinde

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of Terry Dalton

Terry Dalton

  • 304 Posts
  • 33 Reply Likes
Hi Christopher,

I would suggest that you open a case with our Technical Support team using the following link: https://secure.mindjet.com/app/suppor...

Thanks,
Terry