first mind map - no option to create a new file?

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Hi I don't have the option on my computer to create a new file just open existing?
How about some proper one on one online support?
Photo of jena

jena

  • 1 Post
  • 0 Reply Likes
  • confused

Posted 6 years ago

  • 1
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Hi Jena. What product are you using? Thank you!
Photo of Jena Griffiths

Jena Griffiths

  • 2 Posts
  • 0 Reply Likes
oh my gosh. I wondered why I received no reply. I answered you via email.

MindManager 9 for mac
and I see I also bought a year's support.

Problem is I am an English speaking person in Swiss German area.
I receive emails from mindjet in German.

I would either like to be shown how to use mindjet which I bought a few months ago
or receive a refund.
Thanks
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Hi Jena. Please contact our customer support department. They can answer any how-to questions that you might have and even give you information regarding training. You can contact them by following this link: https://secure.mindjet.com/support/co.... Thank you!
Photo of Jena Griffiths

Jena Griffiths

  • 2 Posts
  • 0 Reply Likes
Thanks Brittney

This conversation is no longer open for comments or replies.