g Losing notes added to a topic

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  • Problem
  • Updated 7 years ago
  • In Progress
Problem - Losing notes attached to a node. Several times now I have created a node, ie. for something in a meeting, and added additioanl detail in a note on that node. When I exit Mindjet either by hitting back twice or by hitting the home button - my notes are gone. This is happening consistently and GREATLY redeuces the usability and value of the software. How can Imake sure I do not lose any notes that I create.
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Michael Karp

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Posted 7 years ago

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Brittney Mazzetta

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Hi Michael. In order to best assist you, I would recommend opening a ticket with our support team. They will need to gather additional information regarding the issue that you are currently experiencing as well as obtain your appropriate contact information. Please use this link: https://secure.mindjet.com/support/co... to open a ticket with our team. Thanks!