Has the split topic command disappeared from the context menu?

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  • Updated 4 years ago
  • (Edited)

Is it my imagination or has the split topic command disappeared from the topic context menu? If so, why?

I'm aware that it's on the ribbon under Advanced, Edit Topics, but this is a lot less convenient then right-clicking and choosing a split topic option. If I'm wrong please tell where I can find it on the context menu.

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Alex Gooding, Champion

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Posted 4 years ago

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Michael Deutch, Official Rep

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Yes, it was removed. Our design partner data indicated it was only used by a few users. We'll be looking into a customizable context menu in the future so you and others can add it back. The project is in the backlog. I'm going to add an idea here to see if others vote for it. 
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Michael Deutch, Official Rep

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Andrew Wilcox, Champion

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I was trying to use that the other day. Very frustrating when things you use disappear.
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Alex Gooding, Champion

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Thanks Michael for your response, however I have to indicate my surprise and disappointment both at the decision to remove this feature from the topic context menu and how this has been handled.


While the context menu split topic command isn't "mission critical" for me, I do use it a lot. It's a very useful tool if like me you import large sections of text from a document into a mind map to analyse it and/or prepare responses. Having the command in the context menus makes it easy to click on the point where you want to break a long single-paragraph topic into two topics, right click then split the topic without moving away from it to the ribbon.


What is more concerning and disappointing however has been Mindjet's handling of this issue and its approach to its customers which seems to be "business as usual" despite all the talk about engaging with the client base, listening to their needs etc. In this case the approach seems to be, "there is this small but useful feature, but just because something called 'design partner data' indicates that not many people are using it, we'll just get rid of it and hope nobody notices".


Well, first, how many people did your "design partner" talk to and second, out of those that were interviewed how many are going to think of the split topic command in the topic context people as something they need to mention as being important even if they actually use it every day?


And having decided to take out this feature, why was its removal not announced as part of the release notes? I spent some time checking all the context menus and then through the manual and the release notes but could find no mention of the loss of this feature, let alone any explanation as to why it was taken out.


This sort of thing makes me very nervous that some other feature I rely on more heavily will be discontinued without warning in a future upgrade and that Mindjet may even be returning to the bad old days of version 9.0 when the key Outlook integration feature was substantially downgraded without warning. It took until version 9.2 and a lot of protest to get a replacement facility in place.


I have some simple suggestions for Mindjet:


1.Don't buy add-ins and "integrate" them into MindManager if the price of doing so is the removal of the key features that made the add-in attractive in the first place (I know that the split topic facility is a "native" feature but Mindjet's propensity to do this is a related problem)


2. Keep all MindManager's existing feature set intact when an upgrade is introduced, unless any changes you make to features will actually improve them (and ensure that any such changes don't introduce unwanted side-effects).


3. If you must discontinue a feature in MindManager for whatever reason, make sure users are fully informed and that the changes are fully documented in the release notes. Also provide an explanation regarding why the facility has been withdrawn and whether you are considering introducing an alternative feature that will restore some of the removed functionality.


4. Don't assume that when some fancy-dancy sample survey indicates that a feature isn't widely used that the survey results are correct, especially if it is the sort of feature that people are likely to take for granted. And even if the survey is right there is still likely to be a sizeable minority of people who use any given feature.
(Edited)
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Andrew Wilcox, Champion

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Alex, Design Partner is background app which has been part of the MindManager install for several years. It reports your usage back to Mindjet. You can disable it in Options or during the install ( I think). If you have disabled it, then Mindjet won't know its a feature used by you.


It would be interesting to know what percentage of user enable Design Partner?

Keeping users informed of deleted features is important. Particularly for trainers like myself. I have "enjoyed" this scenario a few times. "Let me show you a really simple way to do this" only to find the menu item or function has disappeared.

I could also make similar points to you about JCV Gantt versus the current dumbed down built in tool which doesn't allow you to do what ifs for the project plan.
(Edited)
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Alex Gooding, Champion

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Thanks Andrew - I think I knew what Design Partner was once, but had completely forgotten!

If anything this approach is probably more likely to produce a skewed result than a sample survey. I suspect that only a small proportion of users are likely to enable Design Partner because of security and/or privacy concerns. I certainly haven't.

And I can see how disconcerting it would be in a training or sales situation if a feature has disappeared in a point release without any documentation advising the change.

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Michael Deutch, Official Rep

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Hi Alex (and Andrew), 

Andrew is correct. We have the design partner program which sends Mindjet anonymous information about the usage of features within MindManager. 

Both -- I've noted your points about the documentation and your absolutely right. My apologies for any inconvenience. I will definitely make sure that the release notes more thoroughly document any features that are changed (and/or removed).

Please note, that the command is now located in the 'Advanced Ribbon' in the 'Edit Topics' group. It can also be placed on the quick access toolbar.

Thanks,
Michael