The new HTML5 export feature in MindManager 2017 is available now. If you are experiencing issues exporting your maps please describe your issue here. We plan to update the export functionality in version 17.1 coming later this year and want to fix as many issues as we can before then.
Thanks!
Thanks!
Sia Banihashemi, MindManager Product Design & Management
Posted 4 years ago
I published a map in HTML5 format using MM2017 and get varying results depending on the browser I use. http://www.brianmorse.com/sumo/sumo-quickintro.html?30ee9c EI 11.0.9600.17843 works the best. Firefox 47.0.1 loads but the linked video (.mov) does not play sound. Chrome 53.0.2785.143 m does not load the html page at all.
Shilpa Kabra, Official Rep
Hi Brian,
Thanks for the great feedback on HTML5 functionality.Regarding the problem you are encountering above can you help with some additional information? Is it possible for you to send us the map so we can have a look at possible causes?I have created a case for you and will send you an email shortly. Hopefully we can get to the bottom of the issue for you.
Regards
Shilpa
Mindjet Support
Thanks for the great feedback on HTML5 functionality.Regarding the problem you are encountering above can you help with some additional information? Is it possible for you to send us the map so we can have a look at possible causes?I have created a case for you and will send you an email shortly. Hopefully we can get to the bottom of the issue for you.
Regards
Shilpa
Mindjet Support
(Edited)
For Firefox users regarding support of quicktime format videos (.mov)
Sometime around 2015 Mozilla chose to discontinue support for quicktime format videos. They offered no alternative or official workaround.
This solution below allows me to choose another media player rather than automatically loading an embedded player and playing the mov file without sound. If I don’t have control over the hosted content then this is a good workaround. However, in my case I do have control over the content and will convert my mov files to mp4 using Camtasia which eliminates the compatibility problem.
https://support.mozilla.org/en-US/questions/1115863
I do not currently see a surgical way for users to work around this change. A brute force workaround is to turn off Firefox's decoding of MP4 media, forcing Firefox to use a plugin. Here's how:
(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.
(2) In the search box above the list, type or paste mp4 and pause while the list is filtered
(3) Double-click the media.mp4.enabled preference to switch it from true to false
I hear Mindjet support is currently working on the trouble I reported with HTM5 exported maps not loading in Chrome.
Shilpa Kabra, Official Rep
Hi Detlef,
I was not able to replicate the issue you are describing.
Is it happening with particular map or particular Browser?
Following is the link showing the steps i took to reproduce the issue.
https://app.box.com/s/2a8lfwb6i5y93amjoqeczt151cbdj6ma
Thanks,
Shilpa
I was not able to replicate the issue you are describing.
Is it happening with particular map or particular Browser?
Following is the link showing the steps i took to reproduce the issue.
https://app.box.com/s/2a8lfwb6i5y93amjoqeczt151cbdj6ma
Thanks,
Shilpa
Shilpa Kabra, Official Rep
Hi Detlef,
I did more testing and found out that this is an issue with Roll up tasks only.
We are looking into it and hope to have a fix soon.
Thanks,
Shilpa
I did more testing and found out that this is an issue with Roll up tasks only.
We are looking into it and hope to have a fix soon.
Thanks,
Shilpa
Shilpa Kabra, Official Rep
Hi Rory,
Currently HTML5 viewer files are not supported on Mobile devices.
Thanks,
Shilpa
Currently HTML5 viewer files are not supported on Mobile devices.
Thanks,
Shilpa
Hello Shilpa. While not perfect, the html5 exported map was reasonable when viewed on my Lumia 930 Edge (I think) browser. Regards.
Shilpa Kabra, Official Rep
Hi Rory,
Thanks for your feedback.
Following is the link to our MindManager 17 release which highlights elements supported for HTML5 export.
http://download.mindjet.com/MindManager_17_0_ReleaseNotes_EN.pdf
Thanks,
Shilpa
Thanks for your feedback.
Following is the link to our MindManager 17 release which highlights elements supported for HTML5 export.
http://download.mindjet.com/MindManager_17_0_ReleaseNotes_EN.pdf
Thanks,
Shilpa
Sorry, don't know where to start: (using Windows10 on an intel i7, 8 GB Notebook); the mindmap has 6000 nodes in 6 main branches;
"I am totally disappointed"
the big map takes several minutes to load;
it shows the whole map (6000 branches) instead of the view at export-time or the 1st-level-branches; the Botton (in German) "Map anpassen" that shriks to 1st-level-view takes very long (about 30 seconds)
works not at all on Chrome and Firefox; only on iE and Edge
After having diveded the whole Map to 6 Submaps (although this is not usable for my production-version, since the numerous internal links are no longer working then, aren't they) ; many maps are simply screwed: all branches on top of each other ; or a single branch, that is not supposed to be seperate) overlays the main root-node ...;
I would need this tool so urgently, but this is absolutely not usable.....
the idea is brilliant. If working, it would fulfil my needs totally if it worked on iPhone, iPad, and Android too.
I can send the .mmap to the support, if you want me to.
(Edited)
Shilpa Kabra, Official Rep
Hi Heinz,
I have created a case # 00400452 for your issue and will send you an email shortly.
I would like you to send me the map file by replying to the email.
Thanks,
Shilpa
I have created a case # 00400452 for your issue and will send you an email shortly.
I would like you to send me the map file by replying to the email.
Thanks,
Shilpa
Fill colours on roll up tasks are changed on HTML5 export map. Using 17.2.208
Sia Banihashemi, MindManager Product Design & Management
Hi Ray, Please provide more details and/or a screenshot so we can investigate your issue. Thanks!
What file formats are supported for attachments (for HTML5 export)? I attached a PDF to a topic in my (simple) MindManager 2017 map. The attachment icon shows in the exported HTML5 dokument, but when clicking I get a download error/no file?
Where can I find an overview of which file formats are supported as attachments for HTML5 export?
Where can I find an overview of which file formats are supported as attachments for HTML5 export?
(Edited)
Shilpa Kabra, Official Rep
Hi Torgrim,
All file types are supported as attachments.
I have tried adding a PDF file as attachments and it works as expected.
We would like to know why it is not working for you.
I have created a case # 00400723 for your issue to get more information . I will send you an email shortly.
Thanks,
Shilpa
All file types are supported as attachments.
I have tried adding a PDF file as attachments and it works as expected.
We would like to know why it is not working for you.
I have created a case # 00400723 for your issue to get more information . I will send you an email shortly.
Thanks,
Shilpa
Alex Gooding, Champion
I haven't really played with HTML5 export but I'm wondering if the problem is that the PDF being linked to is stored locally and not on a website.
I have the same problem. When I link a subject to a locally stored pdf-file (or any other file), I expect that relative paths are used during the html5-export. Unfortunately, it is not the case, and after putting both html file and pdf-file to the website, I get a download error/no file... (I'm using the last version 18.0.284, and wondering if I will buy it or not in 20 days...)
Well Etienne.... tough decision!
Any support to make this work? Is there an option I forgot?
Alex Gooding, Champion
Etienne, I don't think the relative links work this way; I'm pretty sure that any files linked to a map have to have URLs in the first place to be available from the map after HTML5 export.
Have you tried the following steps:
- Exporting the target PDF file to the website;
- Linking to the exported PDF file from the map;
- Saving the map and exporting it as an HTML5 map?
Thanks. I have tried this and it works well this way. It is not what I expected but it is a workaround.
Actually, I now found a way to make it work as I want:
May this help other users...
Actually, I now found a way to make it work as I want:
- go to File --> Informations --> Properties (my Mindmanager is in French, I am not sure about the translations)
- Go to the "Summary" tab
- At "Root link" (last edit box) I wrote the local path to my map C:\folder\folder\
- Keep the access paths "relativ"
May this help other users...
Sia Banihashemi, MindManager Product Design & Management
That's Awesome Etienne! Glad you go this figured out. Another easy way to do this would be to use attachments instead of links but if you have large files they could add to the initial loading time for the map.
Alex Gooding, Champion
While attachments have some advantages there are some other reasons for using links instead in maps intended for HTML5 export, apart from smaller file size. For example you might want people to be able to access a PDF or JPG file on your website independently of the map as well as through it, or you might want to update the PDF from time to time independently of the map. I haven't tried this yet but provided the revised PDF is uploaded with an identical file name and overwrites the previous version this would work without having to edit the map and re-export it to HTML5.
I have been waiting for decades(?) for this. Just uploaded a typical map of mine and would appreciate ANY comments.
http://storageman.com/MJ2017/MJ-2017_forWeb.html
What I see so far is what I have been waiting for. Just a beginning, but happy (for now) at what is provided.
http://storageman.com/MJ2017/MJ-2017_forWeb.html
What I see so far is what I have been waiting for. Just a beginning, but happy (for now) at what is provided.
Sia Banihashemi, Official Rep
Awesome Bob! Glad it's working for you.
Alex Gooding, Champion
Bob your map also seems to work OK on an iPad, despite some suggestions to the contrary regarding compatibility, though the double-tap to open branches and select links is a little fiddly.
Needless to say, the new publish works great.
Sia Banihashemi, MindManager Product Design & Management
I have completed three facilitation reports using Mindjet and then exported them as an HTML file. The clients are happy. They like the fact they can see the map on a variety of devices.
Sia Banihashemi, MindManager Product Design & Management
That's great Jerry. Check out latest service release of MindManager 2017 which will be out later this week for a bunch of new features and bug fixes for HTML5 export.
This is great news. I look forward to the update release.
The release is already available on the Mindjet support page:
https://www.mindjet.com/support-info/download-library/#mm-win-17
Release notes are here:
https://www.mindjet.com/latest-release-notes-windows-english
https://www.mindjet.com/support-info/download-library/#mm-win-17
Release notes are here:
https://www.mindjet.com/latest-release-notes-windows-english
Alex Gooding, Champion
Thanks Nigel - that link for the release notes didn't work for me, but I found them here: http://download.mindjet.com/MindManag...
Just installed the release. Testing tomorrow HTML export again.
When I try exporting a Flowchart using the HTML5 export, some of the relationship lines get messed up and it doesn't look right on the browser, whether it's chrome, firefox or IE. Is there a reason why relationship lines between topics would get changed during the export?
Sia Banihashemi, MindManager Product Design & Management
Hi Parth,
Which version of the export do you have? You can check this by opening your exported map and pressing CTRL + M.
Which version of the export do you have? You can check this by opening your exported map and pressing CTRL + M.
I've exported a organisation chart from the top going down. But when I open the html starting from the second level everything goes back up..
(Edited)
Sia Banihashemi, Official Rep
Hi Bart,
That looks like a bug we may have fixed recently. Which version of the export do you have? You can check this by opening your exported map and pressing CTRL + M.
That looks like a bug we may have fixed recently. Which version of the export do you have? You can check this by opening your exported map and pressing CTRL + M.
Hi Sia,
The html export is Version: 1.2.103
MindManager version 17.1.178
The html export is Version: 1.2.103
MindManager version 17.1.178
(Edited)
Sia Banihashemi, Official Rep
Ok Thanks, that is the latest production version. Please send your map to customer.support@mindjet.com, let them know you are having HTML5 export issues and to forward the map to me. I can try it in our latest development build and make sure this bug gets fixed in the upcoming 1.3 version release.
ok thx
I've created a radial map with no problem there
Hello ! I tried it today and it was so good ! BUT ! i try to export in my professional cloud and looked this message :
"An error occured while sending the request.
The remote name could not be resolved: 'cloud.mindmanager.com'"
:(
"An error occured while sending the request.
The remote name could not be resolved: 'cloud.mindmanager.com'"
:(
Sia Banihashemi, MindManager Product Design & Management
Hi Maël,
Glad you liked it. Can you add a bit more details? What do you mean by "professional cloud?" Can you post a screenshot?
Glad you liked it. Can you add a bit more details? What do you mean by "professional cloud?" Can you post a screenshot?
Hi Sia, I am getting the same message.
Sia Banihashemi, MindManager Product Design & Management
Hi Anto,
Can you add some additional details? A screenshot of the error would be helpful along with your computer's Windows version, and MindManager version.
Can you add some additional details? A screenshot of the error would be helpful along with your computer's Windows version, and MindManager version.
Sia Banihashemi, MindManager Product Design & Management
Thanks Anto, for now you can click the "Use Local Export" button, we pack the latest version at the time of release into the local files so that should work. Which version of MindManager are you using? The updater tries to connect to cloud.mindjet.com are you able to access that URL in your browser?
yes i can open the link in my browser. I am was just wonder how i can share the link with people outside my network - is that even possible :)
Thank you for your support
Sia Banihashemi, MindManager Product Design & Management
Hi Anto, I'm not sure I understand the question about sharing the link with people outside your network. If you'd like we can do a conference call to discuss your issue in greater detail. Please contact customer.support@mindjet.com and ask them to forward your information to Sia.
Thanks.
Thanks.
aHa!Coaching, Champion
Mike, would be you able to share the map or a screenshot of the map to see I the problem can be replicated on another system?
Mathieu: Thanks for your support. I was able to "chat" with Mindjet's tech team and they suggested that I change from the 32 bit dowload version of MindManager 2017 to the 64 bit version and that solved the problem. I'm now able to create HTML exports for my largest maps. Thanks.
There is a new problem. Now that I've loaded the 64 bit version on Mindmanager, every time I open a map, I get an error message stating "Spelling Checker Failure! Cannot open directory C:\program files (x86)\mindjet\mindmanager17\sys\spell\ssceam.tlx Please verify that the dictionary for your language is installed". I have a request into Mindjet tech team for directions on how to correct this, but I'm going to guess that if I had done a complete uninstall of the 32 bit version before I installed the 64 bit version I might have prevented this hassle.
Sia Banihashemi, MindManager Product Design & Management
Hi Mike,
You are correct that this can occur when switching from 32 to 64. The fix for this can be found here: http://kb.mindjet.com/articles/en_US/Knowledge_Article/Spelling-Checker-Failure-error-when-loading-M...
You are correct that this can occur when switching from 32 to 64. The fix for this can be found here: http://kb.mindjet.com/articles/en_US/Knowledge_Article/Spelling-Checker-Failure-error-when-loading-M...
Thanks Sia. Followed the link and the directions. Everything is working 100% perfect. No more error messages.
I tried with MM2018 and the ? is still there. It links to
https://van-nispen.voetbalassist.nl/cms/index.aspx?ReturnUrl=%2fcms%2findex2.aspx%3ftabid%3d111%26ci....
https://van-nispen.voetbalassist.nl/cms/index.aspx?ReturnUrl=%2fcms%2findex2.aspx%3ftabid%3d111%26ci....
(Edited)
Sia Banihashemi, MindManager Product Design & Management
bartlettcharles
Sia Banihashemi, MindManager Product Design & Management