How can I activate the outlook plugin or download them?

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  • Updated 2 years ago
I have MJ 15 and Outlook 2013. I want to use the integration between them, I cannot find either the Add-in in Outlook or in MJ.

I looked in the Add-in list in MJ Options and I cannot find a entry for the outlook Add-in.

Where is the problem? Maybe I have a restricted version form my employer?

Andi
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aratarorome

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Posted 2 years ago

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David Walsh, Official Rep

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You should first ensure that the bit rate (32-bit and 64-bit) of Mindjet 15 and MSOffice (Outlook) 2013 are this integration to work. You can find the bit rate under the File Tab and Help in both Mindjet and Outlook. If the bit rates don't match you can correct this by reinstalling MS Office or alternatively you can uninstall Mindjet 15 and then download the correct bit rate of Mindjet 15 version from these links (32-bit  or the 64-bit).

If the bit rates do align then check to ensure your Mindjet outlook Outlook 2013: Go to file --> Options --> Addins --> dropdown menu: Disabled Items. If MindManager addin is listed, select it and click enable. Restart Outlook. 

If you still encounter issues I would suggest running a repair from your control panel and see if that helps to resolve the issue. If this fails please contact our support team at customer.support@mindjet.com.
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aratarorome

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Thank you for your help. My problem was the mismatch of the BIT-Versions. As I am a german user please give me a link to the german version.
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aHa!Coaching, Champion

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