how to uninstall mindmanager 16

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  • Updated 2 years ago
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I recently experience problems with mindmanager 16 while trying to access my library elements like icons, images or backgrounds. When I try to click on any element I receive the message "attempted to access a unnamed file past its end" so I have no clue what this mean. I tried to uninstall mindmanager and some plugins and reinstall again without luck. so I wonder if is there a special way to completely uninstall the software and workaround this problem? By the way I use 3rd party sw that I wonder may be responsible for this problem. I Use MAP2.2, Mapfoldermaker and Projec4maps. I appreciate any idea how to do this.
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emonterog

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Posted 2 years ago

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aHa!Coaching, Champion

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Here are some tips for a clean uninstall: https://community.mindjet.com/mindjet/topics/clean-un-install-of-mm15 There are for MindManager 15 but should also be applicable to MindManager 2016 (just change the '15' into '16' in the Registry).

Since your issues could be related to the Library, make sure you remove it from the AppData folder as mentioned in the linked article.
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emonterog

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Thank you Mathieu. I uninstalled everything again including the 3rd party add-on apps. Went to registry and found this: should I delete the root Mindjet folder  or just the 4 folders under mindmanager?
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aHa!Coaching, Champion

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Deleting the root folder should be OK if there are no other MindManager installations on your system.

I would advise to export the folder from the Registry first by right clicking on the folder and then selecting the Export option. Just to be sure and have a back-up in place.
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Ary Velstra, Expert Trainer

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Reading your post leads me to the question:
Are you sure you have the Admin rights you need to uninstall- install on your Desktop-Laptop?
(Edited)