How to access to different Mindjet licenses on the iPhone client

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  • Updated 5 years ago
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I have two different licenses for different organizations.
How can I switch accounts on the iPhone client?
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Han Tacoma-Emons

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Posted 6 years ago

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aHa!Coaching, Champion

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I don't think it's currently possible to switch between Mindjet accounts on iOS (other than logging out and logging in). However, you might be able to work around this by adding one of your Mindjet accounts as a member of the other Mindjet account? Please use the web based account manager to do this: https://vision.mindjet.com/#!&view=am
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Han Tacoma-Emons

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Mathiew, hartelijk bedankt, zovaar mijn beste hulp 
OK, the option of adding my private license (have an outstanding request with the support link you gave me in my other question) account to the other one is not feasible, all seats (5) are taken and under question is why my private only has me with the ability to invite guests (like I said, support has that one).

I do like your suggestion to logout of the iPhone client and login with a different email address to the other license and have not found out how. I would appreciate your guidance there.

Thank you,

Met vriendelijke groeten.
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Han Tacoma-Emons

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BTW, the Mindjet.com site uses Flash. The Safari browser on the iPhone does not support that. While it is a bit cumbersome, the Puffin browser proxies through a server that presents Flash data.

http://www.puffinbrowser.com
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Alex Martelli

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Official Response
You can log out of your Mindjet Files account by going to the "Files" page that shows your different storage locations.  Then select the "Edit" button in the top right, select your Mindjet Files account, and log out.  
Then, back at the "Files" page, select "Add storage service".  Then add the new account by logging into that Mindjet Files account.
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Han Tacoma-Emons

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Alex, thank you. I was able to carry out your suggestion.
I have opened an incident with support because I can see the 5 seats on one of the licenses and only 1 in the other license.

[Should be a separate thread]
On the 1 seat license I tried to create a folder and message came back it could not reach the server.
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Han Tacoma-Emons

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Alex,
I believe things are changing again.
Now the only way I have to login to a different account is by deleting the App and downloading it again?
Cheers,
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Han Tacoma-Emons

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It gets worse. Even reloading the App will not allow login
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Han Tacoma-Emons

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After a most courteous phone call back we determined I would have to wait until an upgrade was available.

I am happy to report that my inability to login to the accounts was due to "copy and pasting" email and passwords.

When I actually typed the email and password LOGIN proceeded without a hitch.

I still face the problem of LOGOUT and a bypass I have is to delete the App and download it again.

Cheers.