http://vision.mindjet.com is down

  • 2
  • Problem
  • Updated 3 months ago
  • Solved
The site https://vision.mindjet.com is down again.  It has been down since Friday, September 14th.
Question - Is the site down or simply been taken off-line.

Need to know.

Thank you. 
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jerry.mings

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  • concerned

Posted 3 months ago

  • 2
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Timothy Lisbon

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This is bad have a mid-term on Monday 9/17 and can't get to my notes.
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jerry.mings

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I just found out Mindjet is working on a solution.  The site is still down.
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Gail

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Is there an estimated time to fix this issue? Any updates would be greatly appreciated.
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jerry.mings

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Try to find right now.  I'll post as soon as I know something.  Jerry
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David Walsh, Official Rep

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All,   

We are aware of the issue and our operations team is working to resolve it. I don't have an ETA for resolution but the issue has been escalated to the our upper management. Our Operations and Engineering team are working to resolve. I will advise once it is back up.   

Regards
David 
Mindjet Customer Support





(Edited)
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jerry.mings

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Thanks.  Please keep us posted.

Appreciate the update.

Jerry
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David Walsh, Official Rep

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All 

The service should be restored now. Please try and login and report any issues to customer.support@mindjet.com

Regards
David 
Mindjet Support
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jerry.mings

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Just got a note that https://vision.mindjet.com is up and running.  I was able to log in through Mindjet, FireFox and Edge.  For some reason, Chrome is still drawing a blank.

Bottom line, it is up and running.

Jerry
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David Walsh, Official Rep

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Hi Jerry

I am able to get on through Chrome. Please clear your browser cache and see if it works.
Let me know if it still is a problem for you.

Thanks
David 
Mindjet Support
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jerry.mings

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Yes, it works on chrome.  I think this thread is now closed.
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David Walsh, Official Rep

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Thanks for confirming