HTTP error

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Any ideas on what is happening with MindJet Web this morning. When we log in we get the following error.
HTTP Status 500 - Hazelcast Instance is not active!

type Exception report

message Hazelcast Instance is not active!

description The server encountered an internal error that prevented it from fulfilling this request.

exception

java.lang.IllegalStateException: Hazelcast Instance is not active!
com.hazelcast.impl.FactoryImpl.initialChecks(FactoryImpl.java:728)
com.hazelcast.impl.MProxyImpl.beforeCall(MProxyImpl.java:102)
com.hazelcast.impl.MProxyImpl.get(MProxyImpl.java:112)
com.hazelcast.web.WebFilter$RequestWrapper.getSession(WebFilter.java:323)
com.hazelcast.web.WebFilter.doFilter(WebFilter.java:583)
com.mindjet.catalyst.webapp.filter.HazelcastCookieFilter.doFilter(HazelcastCookieFilter.java:59)
note The full stack trace of the root cause is available in the Apache Tomcat/6.0.36 logs.
Photo of Jarlath O'Neil-Dunne

Jarlath O'Neil-Dunne

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Posted 5 years ago

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Photo of Terry Dalton

Terry Dalton

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Hi Jarlath,

I have verified there is an issue currently and have advised our IT Operations team to investigate. I expect the service will be up and running shortly. I will update this post once I get confirmation that all services are operational.

Thanks,
Terry Dalton
Photo of Terry Dalton

Terry Dalton

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Hi Jarlath,

I have confirmed that our IT Operations team has cleared the errors and log in is now possible again.

Thanks,
Terry Dalton
Photo of Jarlath O'Neil-Dunne

Jarlath O'Neil-Dunne

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