Hyperlink to Connect mindmap does not work

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
In MM2012 I open a mindmap which is located in Connect (Free). I want to add a hyperlink to another mindmap which is also located in Connect.
This window is the only result:



After more than 30 minutes it is still loading and not showing any results.
For how long do I have to wait?
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Esther van Wijngaarden

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Posted 6 years ago

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Nick Duffill, Champion

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Esther

At first I thought this was working when I checked it, but I was using Connect Business and not Connect Basic.

There are no folders in Connect Basic, so I guess the dialogue will wait forever :) This is something that Mindjet will need to look into.

In the meantime you could work around it by creating map to map links on-line in Connect Vision.
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Esther van Wijngaarden

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Nick,
Thank you. I tried your work around and this works.
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Esther van Wijngaarden

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It seems to be a problem with a corrupt cache of Connect.
In a related topic of this forum, this solution from Support solved my problem:

"Please close MindManager and delete the cache folder:
C:\Users\YOURUSERNAME\AppData\Local\Mindjet\MindManager\10\Connect"
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Nick Duffill, Champion

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Confirmed - this is a good solution, and seems to be the cause of several issues.

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