I am unable to cleanly save/autosave my file to MacBook via wifi while on iMac - strange behavior

  • 1
  • Problem
  • Updated 6 months ago

I am using MM12.1.19 for MAC on 2 MACs. A MacBookPro using Mojave 10.14.4 and an iMAC on Catalina 10.15.3. 

My set-up  is that I use the MacBookPro as my file server on my home wifi network.

I connect the iMac to the MacBookPro's directory structure via wifi and pull in my mmap file.

I can work with it on the iMac no problem.

Now, I go up to File and click Save and I get the error: The document "my file's name.mmap" could not be saved.

Yet, in the Finder window that I had opened on the iMac looking into the file's originating folder in the MacBook, I see that my MM file is no longer there in its original folder but a new sub-folder called "(A Document Being Saved by Mindjet MindManager)" has been created and my MM file is now in that newly created folder and has the Modified time set to the time when I clicked Save....

What is going on please?

Btw this is happening after I just followed help desk's instructions and wiped both computers of MindJet and ran a CleanUp script to delete 'the library and the plists' whatever that meant and reinstalled MM.

Please see the screen shot below of the message I got and folder behavior I am seeing.

Please note that if try to save the file again another folder called "(A Document Being Saved by Mindjet MindManager)" gets created nested in the original one with another copy of my original file....it's crazy....

Can anyone make sense of this for me and help?

Many thanks - TomP in Seattle 

Photo of Tom


  • 5 Posts
  • 0 Reply Likes
  • frustrated

Posted 6 months ago

  • 1
Photo of Shilpa Kabra

Shilpa Kabra, Official Rep

  • 157 Posts
  • 41 Reply Likes
Hi Tom,

Thanks for the report, we were able to replicate the issue and currently working on the fix.

Photo of Tom


  • 5 Posts
  • 0 Reply Likes
Thank you Shilpa,

Just fyi - I resorted to what I had not intended to do originally which is to store the file on OneDrive and work with it from there with my two Macs but pleased that it is working seamlessly so far that way. 

Of course, I'd be happy when the fix you mention is in but I have found another solution for now.

Best Regards