I open a single map and saved it. Closed MindManager and reopened. The map was not opened for me.
Andrew Wilcox, Champion
- 1036 Posts
- 180 Reply Likes
- frustrated
Posted 4 years ago
- 36 Posts
- 8 Reply Likes
Marian Kocmanek, Official Rep
- 400 Posts
- 73 Reply Likes
Thanks for reporting this issue. We have logged the defect in our tracking system and are working on a fix.
Best,
-Marian
- 9 Posts
- 3 Reply Likes
Please note,...this is very annoying as I have to re open all the maps after a relaunch of the MM program. I am hoping that this is filed under High Priority.
Marian Kocmanek, Official Rep
- 400 Posts
- 73 Reply Likes
Current ETA to release MindManager 2016 SP1 is Mid December to early January. I'll do my best to update this thread.
- 36 Posts
- 8 Reply Likes
Andrew Wilcox, Champion
- 1036 Posts
- 180 Reply Likes
I said "For something that has worked everyday for the last ten years, that is long time to fix it." :(
- 11 Posts
- 3 Reply Likes
- 9 Posts
- 3 Reply Likes
- 9 Posts
- 3 Reply Likes
As a result of this defect, this version of software is pretty useless, as I work with an average of 9+ maps open at the same time and it is a pain to reopen all of them. I contacted MindJet and demanded a partial refund as this version is pretty useless for me (Date of purchase 11/2015).
This was their response:
"Thank you for contacting Mindjet Support. I was able to receive an update from team here at Mindjet. The reopen map bug has been resolved in our next update. As for when we are launching this updating, we still don't have a concrete date as we are working out other bugs with the software.
I remember you asked for a possible partial refund and I have discussed this with my Manager. Unfortunately we would not be able to process this refund.
We appreciate your patience as we try to release this update as soon as possible.
Best regards,"
Been with MindJet for many years, but now thinking of switching to their competitors such as: iMindMap or XMind.
Note to MindJet Product Management: "Listen to your customers, or you wont have any."
- 199 Posts
- 15 Reply Likes
- 2 Posts
- 0 Reply Likes
Graham
- 9 Posts
- 3 Reply Likes
Very disappointing...as
General Availability for Mindjet MindManager 2016 for Windows
was 15-Oct 2015!!! that is 109 days in ~2 hrs (PST).
(Typically, this type of "core functionality" sw bugs should be caught at pre release QA and/or via some automated user test script)
- 3 Posts
- 1 Reply Like
Agreed with comments and frustrations. I just upgraded...find the lack of presenting files opened is surprising and taking this long to fix is disturbing. Considering go back to earlier version. I am interested in why the problem and so long to fix.
Over the years I have found this a great application...but also one that could be much more in terms of integrating with other products, client platforms, etc. Running into problems like this tend to suggest to me you all have difficulty on keeping your ship floating...so I hold back on ideas that likely would help your business and my use of Mindjet. Implications of this list is more important than you all recognize...
Marian Kocmanek, Official Rep
- 400 Posts
- 73 Reply Likes
MindManager 2016 SP1 will be available soon (this month) and this issue is addressed in the update. There are also some key improvements and several other bug fixes in MindManager 2016 SP1 as well.
Please accept our apologies for all who were inconvenienced by this bug.
Best,
-Marian
- 9 Posts
- 3 Reply Likes

Shilpa Kabra, Official Rep
- 136 Posts
- 32 Reply Likes
Update Links option worked for me for all the linked documents.
Since I am unable to replicate the issue, I would recommend opening a ticket with support team.
We need to gather additional information regarding the issue that you are experiencing as well as obtain your contact information.
Please use this link: https://secure.mindjet.com/app/support.aspxto open a ticket with our support team.
Thanks,
Shilpa
Mindjet Support
- 9 Posts
- 3 Reply Likes
1. open multiple maps; some maps have links to other files and maps
2. close app
3. rename folder with opened maps
4. reopen app
5. Error observed
If this still works with you, then some day I will contact your support to help you guys find your bugs.
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MindManager v. 2016 for Windows
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