I have the option &quot;Reopen last open local maps on startup&quot; enabled but it doesn&#39;t

Brian Morse

35 Posts
5 Reply Likes

I experience the same problem. MM2016

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Marian Kocmanek, Official Rep

375 Posts
68 Reply Likes

Hi All,

Thanks for reporting this issue. We have logged the defect in our tracking system and are working on a fix.

Best,
-Marian

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2015-11-18T18:42:07+00:00

9 Posts
3 Reply Likes

Any ETA on the fix?
Please note,...this is very annoying as I have to re open all the maps after a relaunch of the MM program. I am hoping that this is filed under High Priority.

2015-11-18T19:09:00+00:00

Marian Kocmanek, Official Rep

375 Posts
68 Reply Likes

Sonu,

Current ETA to release MindManager 2016 SP1 is Mid December to early January. I'll do my best to update this thread.

Brian Morse

35 Posts
5 Reply Likes

16.0.159 update did not correct the problem on my computer.

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Andrew Wilcox, Champion

1036 Posts
180 Reply Likes

In another thread a Mindjet rep stated it would be dealt with in version 1 release in a months time.

I said "For something that has worked everyday for the last ten years, that is long time to fix it." :(

(Edited)

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1 person likes this

2016-01-16T15:30:04+00:00

Mario Nolte

11 Posts
3 Reply Likes

that "month" has been going on now for more than 65 days, still no update. I'm kinda getting a bit impatient with the Mindjet-team.

9 Posts
3 Reply Likes

I am experiencing the same annoying problem in version 16.0.159 :-(

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Bjorn Eriksson

199 Posts
15 Reply Likes

Annoying!!

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9 Posts
3 Reply Likes

Totally Annoying!!!

As a result of this defect, this version of software is pretty useless, as I work with an average of 9+ maps open at the same time and it is a pain to reopen all of them. I contacted MindJet and demanded a partial refund as this version is pretty useless for me (Date of purchase 11/2015).

This was their response:

"Thank you for contacting Mindjet Support. I was able to receive an update from team here at Mindjet. The reopen map bug has been resolved in our next update. As for when we are launching this updating, we still don't have a concrete date as we are working out other bugs with the software.

I remember you asked for a possible partial refund and I have discussed this with my Manager. Unfortunately we would not be able to process this refund.

We appreciate your patience as we try to release this update as soon as possible.

Best regards,"

Been with MindJet for many years, but now thinking of switching to their competitors such as: iMindMap or XMind.

Note to MindJet Product Management: "Listen to your customers, or you wont have any."

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1 person likes this

Bjorn Eriksson

199 Posts
15 Reply Likes

"still don't have a concrete date"? That means several weeks for the update?

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Graham Haire

2 Posts
0 Reply Likes

I'm posting here to le the team know they have another unhappy customer. I've been with Mindjet since I can't remember when. Guys please get this one resolved. In the mean time I will be using the previous version anxiously awaiting resolution of this issue.

Graham

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2016-02-01T06:57:55+00:00

9 Posts
3 Reply Likes

You and me both Graham....patiently waiting.
Very disappointing...as
General Availability for Mindjet MindManager 2016 for Windows
was 15-Oct 2015!!! that is 109 days in ~2 hrs (PST).

(Typically, this type of "core functionality" sw bugs should be caught at pre release QA and/or via some automated user test script)

Tony Kuhel

3 Posts
1 Reply Like

Agreed with comments and frustrations. I just upgraded...find the lack of presenting files opened is surprising and taking this long to fix is disturbing. Considering go back to earlier version. I am interested in why the problem and so long to fix.

Over the years I have found this a great application...but also one that could be much more in terms of integrating with other products, client platforms, etc. Running into problems like this tend to suggest to me you all have difficulty on keeping your ship floating...so I hold back on ideas that likely would help your business and my use of Mindjet. Implications of this list is more important than you all recognize...

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1 person likes this

Marian Kocmanek, Official Rep

375 Posts
68 Reply Likes

Hi All,

MindManager 2016 SP1 will be available soon (this month) and this issue is addressed in the update. There are also some key improvements and several other bug fixes in MindManager 2016 SP1 as well.

Please accept our apologies for all who were inconvenienced by this bug.

Best,
-Marian

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9 Posts
3 Reply Likes

Thank you very much for the bug fix. with that said, your Update Links functionality is now broken...at least for me, pressing on the Yes and No buttons to update file links is not working

(Edited)

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2016-03-04T22:08:06+00:00

Shilpa Kabra, Official Rep

126 Posts
31 Reply Likes

Hi Sonu,

Update Links option worked for me for all the linked documents.
Since I am unable to replicate the issue, I would recommend opening a ticket with support team.
We need to gather additional information regarding the issue that you are experiencing as well as obtain your contact information.
Please use this link: https://secure.mindjet.com/app/support.aspxto open a ticket with our support team.

Thanks,
Shilpa
Mindjet Support

2016-03-04T22:15:27+00:00