I cannot register a free connect account.

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
I want to use this function to sync my maps between my laptop and iPad. But I cannot register an account.
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David

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Posted 6 years ago

  • 1
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Brittney Mazzetta

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What is happening when you go to register for your free Mindjet Connect Account? Please let me know and I would be happy to look into this for you. Thanks!
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David

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The process is that choose the "Mindjet Connect - Basic", go to step 2. Type in my email address as "morgenz@hotmail.com", account password, first name, last name, then check to "agree". And this page goes out:
"Something clearly went wrong here.
It’s not you, it’s us. Really.
Please go back and try again.
This time things will be different."
And just now I repeated this process, and same result. Please help to see what's the problem.
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Brittney Mazzetta

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Thank you for the additional information. I will notify our team so that they can look into this for you.
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Scott Gilbert

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Hi David, it looks like you were able to successfully create and log into Connect. is that true?
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Scott Gilbert

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Hi David, it looks like you were able to successfully create and log into Connect. is that true?
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Scott Gilbert

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Hi David have you used your @hotmail email with us in the past?
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David

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It is not used before.
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Scott Gilbert

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David, we just released some fixes last week. Can you please try again and let us know what happens? Thanks.
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David

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Thank you, I can successfully pass the registion progress this time. Now I'm using this cool function.
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Scott Gilbert

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Dave - Just now scrolled down to see this, please disregard my comment above. Please let us know what new features and or improvements we can make.

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