I need help! I can not log in (for android) mindjet maps

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  • Updated 4 years ago
  • Solved
I can not log in (for android) mindjet maps.
I enter my email address and password, and click the login button, to return to the same screen,where I need to enter my email and password again and again. 
The same thing happens no matter how many times doing. 
Mobile phone I am using is "MI 2S". 
I am a woman of Chinese. 
Please tell me how to solve this problem.
Thanks.
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shitou

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Posted 4 years ago

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Colin

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I am having the same problem with a Galaxy Note 3
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Marian Kocmanek, Official Rep

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Colin,

Can you try the same I recommended to Shitou? 
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Wimi Bussard

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Yes, the solution with 'Mindjet Tasks' works. Here are more detailed information:

First, I logged in with my 'not working account' (in Mindjet Tasks) => It succeeded but I could still NOT log in in Mindjet-Maps afterwards.

Then, I resetted Mindjet Tasks and registered with the SAME Email and the same password (of the not working account) => SUCCESS! I gained access to BOTH apps and live happily ever after.

I hope, it helps.
(Edited)
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Marian Kocmanek, Official Rep

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Hi Shitou, 

I see you have an expired Mindjet ProjectDirector trial. You can only log in to Mindjet Maps for Android with an active account. 

While we no longer offer free Mindjet Reader accounts through Mindjet Maps for Android, you can sign up for a free Reader account through Mindjet Tasks for Android, which can be found on the Google Play Store here: 
https://play.google.com/store/apps/details?id=com.mindjet.tasks

Once you create your account, you can proceed to log in to Mindjet Maps for Android. 

Note: You will need to use a different email address to sign up  than the one used for your Mindjet ProjectDirector trial. 
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shitou

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Thanks a lot.I have solved this problem.You are so good.This is a great software.
 
I want to know if I can only use this software for andoid in a short time for free until my new acount expire someday too like before.And I can not find the local folder for mindjet maps (for andoid),does this mean that I can only use the internet (mindjet acount ,upload) to transfer mindjet maps documents in my computer local folder to my mobile phone? 

Thank you for your answer.
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Marian Kocmanek, Official Rep

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Shitou, 

Your new Reader account will not expire. 

To enable local storage in Mindjet Maps for Android, go to Settings>Storage>Other> and enable 'Save files to Android Device'. 
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shitou

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Thank you very much for your answers.

I'm sorry that I have a new problem I can not solve.I find that changes I have made in my maps on mobile phone can not sync well to the internet acount.Once I made some changes using my phone,the map becamed being checkedout ,and when I discard it,changes just vanished.If I did not diacard it,it can not sync too.What most bothers me is that when I enter the button "sync" ,it shows me "performing manual sync",seeming that sync failed.