Insert and return not creating new topics

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  • Problem
  • Updated 5 months ago
The insert and return/enter keys are doing nothing when focussed on a topic (not topic text) but the ribbon buttons still work. Windows overload perhaps.

Or rather no keyboard inputs work! But obviously my keyboard is working.

Close 1 off 17 open maps and my keyboard is working again.

Do you get MindManager has run out "steam" experiences to?
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Andrew Wilcox, Champion

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Posted 3 years ago

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Dave Halverson

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You're probably right Andrew about the overload...somewhere anyway.  I have reported to our customer support just in case they have heard of this before. Has it happened to you before?  You probably don't usually have 17 maps open at the same time do you?  Yikes.
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Andrew Wilcox, Champion

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Only a lowly 7 open at the moment
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David Walsh, Official Rep

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Andrew,
We don't have any specific performance measurements on this so the info I have is anecdotal. The performance of the program will be affected by the PC environment including amount of system memory, disk-space, drive type (SSD), the bit version of Mindjet, number of programs open, status of your pc and a host of other factors.  Our system requirements describe minimum recommendations.
https://www.mindjet.com/support-info/system-requirements/
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Andrew Wilcox, Champion

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Product: Mindjet MindManager (64-bit)
Version: 16.1.193
Mode: Normal
User Name: Andrew Wilcox
Mindjet ID: andrew@cabre.co.uk
OS: Windows 10 Enterprise 64-bit version 6.3.10586
Tablet: supported; enabled
Multitouch: enabled
Internet Admin Flag: internet enabled
Add-Ins:
Database Linker (enabled)
CSV Export (enabled)
Microsoft Excel Linker (enabled)
Microsoft Outlook Map Parts (enabled)
Microsoft PowerPoint Export (enabled)
Microsoft Project Import and Export (enabled)
Microsoft Word Export and Import (enabled)
Smart Map Parts (enabled)
Sort Topics (enabled)
Save as Web Pages (enabled)
MPX Import (enabled)
Browser (enabled)
Web Services (enabled)
Analytic Views AddIn (enabled)
Brainstorming AddIn (enabled)
OPML Import and Export (enabled)
MindManager Player Export (enabled)
File Explorer (enabled)
Internet Explorer Version: 11.103.10586.0
Default Browser: Chrome
Microsoft Office Applications:
Word 15 64-bit
Excel 15 64-bit
Outlook 15 64-bit
PowerPoint 15 64-bit

Samsung 500GB SSD with 50GB of free space
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David Walsh, Official Rep

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Andrew 

I just tested with opening about 40 simultaneous maps and its operating fine for me. 
I have created a case and will reach out to you directly. 

Thanks
David 
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Bob Levy

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i am experiencing the inability to use insert via enter key,  forced to right click and insert sub topic, recently updated to latest MG update