Issues trying to download and install mind manager 16 on windows 7

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  • Updated 2 months ago
I downloaded MindManager 16.1.193 for windows, and when i open the file everything seems fine, with the mindmap logo appearing, then all of a sudden it disappears and installation stops?

No idea what is going here.

Help
Robbie
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robert ross

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  • frustrated.

Posted 2 years ago

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aHa!Coaching, Champion

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Do you know if you're using the 32-bit or 64-bit version of Microsoft Office? (see File > Account > About in any Office application) It might help to install the MindManager 2016 installation specifically for Office 32-bit or 64-bit.

32-bit: http://download.mindjet.com/MindManager_32bit_16.1.193.exe
64-bit: http://download.mindjet.com/MindManager_64bit_16.1.193.exe
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Ayu Puji Lestari

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Why I still can't instal of the both yaa?? Can you do me a favor his advice, Please?
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Ary Velstra, Expert Trainer

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Because... If you have a 32 bit machine, the 64 bit mindmanager version will not work correctly.
And vice versa.
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robert ross

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Its the 64 bit version of microsoft office. will try the 64 bit install
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robert ross

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It just does the same as before, where it asks what language i want to install, then when i select english it starts the install with the mindmanager logo appearing on the screen.......then the logo disappears and nothing happens..............
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Ary Velstra, Expert Trainer

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Time for you to contact support via the Mindjet website.

Use your free mindjet ID (or create one now)

https://secure.mindjet.com/accounts/login.aspx?ReturnUrl=%2fapp%2fsupport.aspx%3flang%3dde&lang=...
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aHa!Coaching, Champion

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OK, looks like there is an issue with something blocking the installation such as security settings on your system.

I think it would be best to contact Mindjet Support so they can help you log more information about your system...

Looking forward to having the solution posted here though :)
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Ary Velstra, Expert Trainer

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Nice to read that Mathieu agrees with me ;-)