Java errors when exporting to Word

  • 1
  • Problem
  • Updated 7 months ago
  • Acknowledged
3420 posts relating to errors exporting to Word.  This problem is not solved.....

Can anybody assist in finding a real solution

see screenshot of error

All updates including MAC, MM and JAVA have been done.
I have managed to export a virtually blank MM to Word, but as soon as I add any elements, then get the attached error.

I have also tried many, cant say all, the workarounds and tricks, but if these work, the solution does not last for long.

Thanks in anticipation
Mark
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Mark Banfield

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  • Frustrated

Posted 10 months ago

  • 1
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lmeinhardt

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I faced this problem with HTML in the past, and I found the exact error in the Mac Console — in my case it was missing (due to a faulty installation program, which Mindjet/Corel has still not fixed) a template file in the library. 
Please check your console for the exact error message, then post the missing template file, so we can help you...
Cheers,
Leandro Meinhardt
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Mark Banfield

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Hi Leandro,
I am not sure if I have provided the correct information?
Kind regards
Mark
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lmeinhardt

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The log you added here is not showing the exact error... If you would like, we could perform a SKYPE so I can read the logs with you...
Cheers,
Leandro Meinhardt
Skype: lmeinhardt
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Mark Banfield

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Thanks Leandro
I have sent you an invitation to connect
Kind regards
Mark
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lmeinhardt

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Mark,

I've done all your steps and was also able to reproduce the same error.

Sadly there is not much more information in the logs (console) that could lead us into a possible problem/solution...

Let's hope Corel/Mindjet figure something out to have this resolved as soon as possible.

Cheers,
Leandro M
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Mark Banfield

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Hi Leandro,

Thank you very much for giving me so much of your time in an attempt to resolve this issue.

Kind regards
mark
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Dominique Vauquier

  • 16 Posts
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I am experiencing the same issue.
It has been documented for years! and it is still not fixed.
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Marian Kocmanek, Official Rep

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Hi All, 

Apologies for the late reply here. I have been monitoring this thread and have sent over all of the relevant details to our Mac developers. 
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Mark Banfield

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Thanks Marian,

Please keep us posed on any progress made.  as you can see there is a high level of interest in this problem.

Kind regards
mark
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Mark Banfield

  • 12 Posts
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Hi Marian,

Has there been any progress since reporting this issue to your Mac Developers?

kr
Mark
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Dmytro Koziarevych

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Have the same problem with Java. Have a Mac with Java v.8 upd.161 and MindManager 10.6.125. And yes - I got the solution! In short - My problem was with tables, which I put to the notes of Topics, so I just remove the tables (the tables, which I insert at start - tooked from html pages and excel files) and I got the .docx file!
Hope it`s could help.
 
P.s. I thought that problem could be with the URL links in my map, so I remove all hyperlinks (but keep the name of url). It`s doesn`t help. Also I delete all attached files and it`s also not give me any chance to create an export.
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Leo

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I found if I insert picture into the notes, I can'n to export to word.
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Mark Banfield

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Are you able to export maps containing any other content?
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Dominique Vauquier

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This is an issue we have for years with the Mac version (whatever you insert in a map). The last version did not fix it. It considerably reduces the value of the tool. 
As a result, you have to choose whether a map is used for organizing resources (files, URL...), or its function is to structure ideas before generating a document. 
Of course, it would be great if we could combine both usages.
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Mark Banfield

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Of course the real issue is that despite the number of times this issue has been raised, and acknowledged, that mindjet, don't appear to willing/able to provide a solution.  Personally, I am extremely disappointed in Mindjet, especially since I have spent so much money keeping up to date.  I would have been bette off sticking to my old MindManager 7 or thereabouts.
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Reinhard Strömer

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I totally agree. This is disappointing.
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Mark Banfield

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I would like to say that its time to turn up the heat on this matter, but looking back at the years of comments and null response from Mindjet I am wondering if they are really listening.
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Dominique Vauquier

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agree!