jetpack... huh?

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  • Updated 4 years ago
I just left a comment on LinkedIn (refrerred to below) but my main beef is this: since when do companies charge for an upgrade to their product templates? Of course, they are free to do whatever they want as far as pricing and compartmentalization goes, but here is the first backlash - ha! - and not much of one, but still, I find this practice irritating, and ultimately, confusing to the hundreds of participants of my workshop who get referred to the MM website to purchase. Ok, here is more on my beef, this from the "Meeting Jetpack Tutorial" which is not a tutorial at all - more confusion!
I too am a consultant (Project Planning) and demonstrate MM to my clients... see http://www.thepowertoplan.com ... and I just don't get this. The tease was for an article on using "meeting jetpack" but this article appears to be about using icons in the standard product. In addition, why is a new template package not an upgrade to the overall product? In other words, without seeing this Jetpack first, I'd say it should be offered to existing customers - at least to try it out first. The jetpack page has a big try button on top, but that's just a download link to the overall product, which is just that...no jetpack included. The website is also confusing in other ways, and when I refer my workshop participants to this site, a high percentage of them invariably come back to me with questions, some basic, like "What the heck is the name of the product that you want me to buy?!?" Not good.
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Jigs Gaton, Consultant

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  • slightly disgusted

Posted 4 years ago

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