just upgraded my mac os Sierra 10.12 Mindjet won't open why?

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  • Question
  • Updated 3 years ago
Cant open files or open Mindjet....
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Mike Brown

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Posted 3 years ago

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Shilpa Kabra, Official Rep

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Hi Mike,

I would recommend you to do clean reinstall of mindmanager appliation after the upgrade. And if you still continue seeing the issue ,please open a ticket with our support team. We will need to gather additional information regarding the issue that you are experiencing as well as obtain your  contact information. 
Please use this link: https://secure.mindjet.com/app/support.aspx to open the ticket with our support team.

Thanks,
Mindjet Support
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Mike Brown

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Thank you I will try and reinstall from the supplier link..
Regards
Mike 
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Paulo Vieira

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Dear Sirs
I have just upgraded my Mac OS to Sierra (OS 10.12) and I am not able to run mu Mindjet Mindmanager app V9.6.510
I have reinstalled the software but it doesn't run as well
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Shilpa Kabra, Official Rep

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Hi Paulo,

Unfortunately MindManager version 9 is not supported on Sierra Operating system (OS 10.12).

Thanks,
Shilpa
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Paulo Vieira

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Thank you very much
I beleive that Mindjet must lauch an upgrade to Mindmanager 9 compatible with OS 10.12 
Best Regards
P
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Ary Velstra, Expert Trainer

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Or you could upgrade for € 89,00 to MindManager for Mac vs 10,xx
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Colin Horner

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Hi Ary I have a client who is running Mac vs 10, and cannot open MM after upgrade to Sierra - any suggestions?
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aHa!Coaching, Champion

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Try getting the latest 10.5 release of MindManager for Mac and see if that helps, Colin. If that fails, have the client remove MindManager and reinstall it again.
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Kevin Dunal

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Does this not seem odd that MindManager is not supporting the last version of the software on the Mac OS? Issue being Mac version has not been updated for years and then it is and very shortly there after the last version is not compatible with the latest os upgrade (which is free). Most companies will support at least a few versions back of their software and not force them to pay for new upgrade to work. Given the very poor handling of the Mac releases over years and a number of false promises I am not inclined to upgrade till I see some real progress. This latest change just forces my hand to move now.
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Colin Horner

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Hi Kevin I have successfully upgraded 2 Mac's to OS Sierra, and MindManager 10 for Mac runs perfectly on both
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Johan Stahre

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Forcing paying customers to upgrade??? Att: Shilpa Kabra, Official Rep
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Ary Velstra, Expert Trainer

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@Johan Stahre: Yes ofcourse. Every now and then every software company announces a new product with new and enhanced feateures and functions. Mindjet - Corel just like other companies like Apple, Microsoft, Techsmith and the list goes on and on and on.

If you have an update protection plan subscription, you will get the upgrades as part of that deal.
(Edited)
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Patrick de Jourdan

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Hello Ary,
So that I understand correctly: Mac 10.12.3 Sierra is or is not compatible with  mindview 5.0.9 business?  Thanks, Patrick
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Colin Horner

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Hi MindManager 10 for Mac Build 10.5.133 runs perfectly on OS Sierra 10.12.3
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Ary Velstra, Expert Trainer

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Hi Patrick

I absolutely have no clue if Mac 10.12.3 Sierra is or is not compatible with  mindview 5.0.9 business.

This is a forum for Mindjet MindManager software, so you may be in the wrong place???