License key not working

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  • Problem
  • Updated 6 years ago
  • Solved
I had to reload Mindmanager 2012 because of a problem I was having (again) integrating with Outlook. I downloaded the trial version of the software but it is not accepting my license key. Have tried several times and it acts like it's in the wrong format but I am just copying and pasting it from the purchase email.

MindManager 2012 Upgrade purchased in Sept. 2011.
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Linda B

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Posted 6 years ago

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Brittney Mazzetta

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Hi Linda. Here is the link for MindManager 2012. Please let me know if this does not work for you. Thanks!

http://download.mindjet.com/MindManag...
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Linda B

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So I need to uninstall what i have on the computer now, then reinstall the software to use my key?
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Brittney Mazzetta

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Hi Linda. Yes, that would be best. Thank you!
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Jaclyn

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I had this same problem and clicking the link for me to download either didn't download properly or I did something wrong? Any suggestions?
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Brittney Mazzetta

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Hi Jaclyn. If you are having difficulty installing the software onto your computer, please open a ticket with our support team. They will be able to walk you through the installation process and address any issues that you have with downloading the software. Please fill our this form: https://secure.mindjet.com/support/co... to contact our support team. Thank you!

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