License Key Reusage on the Same Computer

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  • Updated 5 years ago
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Hi MindJet team,

I have a question regarding the usage of a license key.
My colleague says that he had purchased the license key of Mind Manager 2012 which can be used for 10 times, which is likely to be shared by 10 computers.

It seems like he accidently deleted the program in his own computer a few days ago; he reinstalled the trival version now.
What he worries about now is whether the usage of the license key on that very computer might deduce the usage counter once more, as he already 'used it up' for once.

It would be helpful if you could provide us the solution with this question.

Regards.
Photo of gwamun snu

gwamun snu

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Posted 5 years ago

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Photo of Andrew Wilcox

Andrew Wilcox, Champion

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Best to contact Mindjet Support about this question.

https://secure.mindjet.com/support/co...
Photo of Terry Dalton

Terry Dalton

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Hi Gwamun,

Our Product Terms allow for you as a single user to deploy the software on as many computers as they use. If you are deploying a license to multiple workstations that will be used by multiple users, you need to purchase a license for each user that will be using the software.

As Andrew recommended, I would suggest you contact our support team to determine what you have purchased and discuss any concerns you have with the Product Terms (http://www.mindjet.com/legal/mindjet-...)

You can open a case with our Customer Service team at the following link:
https://secure.mindjet.com/support/co...