Locked Out of My Own Local Maps! (Mindjet 10 for Mac)

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  • Problem
  • Updated 6 years ago
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Mindjet 10 for Mac is locking me out of my own mindmaps! I am getting a message of this form:

".mmap is locked for editing by 'Greg' (). Mindjet will open a read-only copy."

This seems to happen when I have moved the map file from one location to another on my computer.

Mindjet 10 for Mac. OS X 10.6.8. I am not using the Cloud functions and am not logged in to MindManager Plus. The email address in the message is NOT the email address associated with my cloud account.

This is super annoying. I do not share or collaborate with maps. How can I make sure this never ever happens again?!

Thanks,
Greg

P.S. I am also concerned that Mindjet seems to have harvested an email address of mine that I did not supply to it. I want that not to happen ever again too.
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GR

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Posted 6 years ago

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6 years ago
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GR

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The quoted message was truncated by your forumware, because it had angle brackets. Here is how the Mindjet alert message should read:

"[local file path][filename].mmap is locked for editing by 'Greg' ([email address]). Mindjet will open a read-only copy."
6 years ago
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Terry Dalton

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Hi GR,

Please open a ticket with our Technical Support Team - You seem to have a number of issues that will require attention from one of our TS engineers. Use the following link to open a case https://secure.mindjet.com/app/suppor...

Thanks,

Terry
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