Lockup on New A7 Devices (iPhone 5s, iPad Mini Retina, iPad Air)

  • 37
  • Problem
  • Updated 5 years ago
  • In Progress
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: Mindjet for iOS 7 and/or A7 Device Issue Thread

Recently upgraded to iPhone 5s with ios7.0.3 and the map that I use on Dropbox simply locks up when attempting to add a new task.
Photo of Rob Veck

Rob Veck

  • 6 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 37
Photo of Marian Kocmanek

Marian Kocmanek, Official Rep

  • 374 Posts
  • 67 Reply Likes
Official Response
Hello all, 

Thank you for providing the details. I am escalating this issue to our Quality Assurance Team for review and will post an update with the outcome of their investigation. 

-Marian

Photo of Alex Martelli

Alex Martelli

  • 68 Posts
  • 13 Reply Likes
Official Response
Today we are temporarily removing our app from the app store. As of February 1, Apple is requiring the move to the iOS 7 SDK. This SDK does not support the styles and color schemes from iOS 6 and before, so our app needs to be re-styled from the ground up. It happened to come at just the time when we have a major issue that is not acceptable to leave in the market. We cannot simply fix it, we have to also move to the new iOS 7 SDK. So until we move to iOS 7 SDK, we are taking the apps off the store. We have a small mobile development team and this kind of change takes time.
I truly apologize for this situation. I know you are all wondering about when it will be fixed, but there is no way to know until much later in the engineering process. Rest assured we are making every effort to get a working version back on the app store as quickly as we can. In the meantime, your patience and understanding would be highly appreciated.
(Edited)