Lost info on iPad mini. Please help! The app is not reliable!

  • 1
  • Problem
  • Updated 3 years ago
I write my maps alright on my iPad mini, but when I leave the app and come back, all recent additions and changes are lost. Please help! The app is not reliable!
Photo of Fernando Milanés

Fernando Milanés

  • 1 Post
  • 0 Reply Likes
  • dissapointed and frustrated

Posted 3 years ago

  • 1
Photo of David Walsh

David Walsh, Official Rep

  • 84 Posts
  • 19 Reply Likes
Hi Fernando can you please confirm you are running the latest version of our IPAD Mindjet maps  app version 3.6.4? We just released a new version this week that addresses a problem similar to what you are reporting.  If you are running 3.6.4 then please report any details regarding you data loss scenario to our support team at customer.support@mindjet.com so we can understand what your are seeing.