Lost Job

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
Archived and Closed

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I worked all day Saturday on a map improtante lot for my business and when he returned to work on Sunday to get everything delivered ahead of schedule, the file was gone, then I discovered a shortcut in MAC where the file came, but when I click on filename nothing happens, just do not open! Do not give me any message! I lost all my work on Saturday, really absurd!

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Galileu Prezzotto

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  • furious

Posted 7 years ago

  • 1
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aHa!Coaching, Champion

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Thanks for the screenshot, which of the 7 files in the Recent Files list in the screenshot is this question about? Was it a locally stored file or was the file stored on Mindjet Files?
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Brittney Mazzetta

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Hi Galileu. I see that you have already opened a support ticket with our team, case # 00277276. Someone from our team will be reaching out to assist you with this issue. Thank you!

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