Lost most of notes on iPad3

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I have the same problem with losing content. This happened several times when I worked on a local map on my iPad3.

Especially today, I had a whole day meeting, there were a lot of notes I put into the map. But after I returned from the break, most of them were gone. This was very frustrating. I have to think about switching to other notes taking apps if no solution can be quickly provided.
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Bryan Li

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  • frustrated

Posted 5 years ago

  • 1
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Andy Markham

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Sorry to hear about this--we have not been able to reproduce this issue, although a few users have reported it.

When you say there were a lot of notes you put in the map, do you mean that you were losing notes added to discrete topics and/or subtopics? Or do you mean that the topics/subtopics THEMSELVES were being lost?
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Bryan Li

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Thanks for your reply!

I lost topics and subtopics typed during the meeting. It was like all the sudden those were disappeared.

The same problem happened several times a week when I worked on the relatively large map on iPad3.

I believe it is a problem your development team need to take serious look. Although I love how easy I can capture and organize my notes using Mindjet, nothing is worse than those notes are lost and can not be recovered. I will need to get the confidence from your product that those important notes are well-kept. Otherwise, I have to switch to other products.

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