Lower level sub topics - the font does not appear.

  • 1
  • Question
  • Updated 6 years ago
  • Answered
The Central Topic and the folllowing two levels of topic, the text is readable. At lower level topics, the text is there, but cannot be read.

All procedures have been followed to change the font colour, but still no joy.
Photo of Mike Smith

Mike Smith

  • 3 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Hi Mike. Please send me a screen shot of the issue that you are currently experiencing so that I can get a better idea of what is going on. Thank you!
Photo of Mike Smith

Mike Smith

  • 3 Posts
  • 0 Reply Likes


Two shots of same - good and bad
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Hi Mike. Please open a ticket with our support team. They will need to gather additional information regarding the issue you are experiencing and may even need to get a copy of the map to better address the situation. Please contact support by following this link: https://secure.mindjet.com/support/co.... Thank you!
Photo of Mike Smith

Mike Smith

  • 3 Posts
  • 0 Reply Likes
Thanks for your help. Because this happens on every map, (even brand new empty maps) and I uninstalled and reinstalled Mindjet, I realised that it must relate to my computer itself. In general I am having problems with its default fonts, and I feel that is being reflected with the program. I had hoped that there may have been a clean uninstall facility or something like that.

Unless you have any ideas relating the software, and not the map, I shall leave it at that.

Many thanks

Mike

This conversation is no longer open for comments or replies.