The forum mentioned that mindmanager 11 is fixing this problem. When can mindmanager 10 solve this problem?
I'll keep this short .... please join me in messaging the Mindjet CEO Patrick Nichols https://www.linkedin.com/in/nicholspatrick/
On his LinkedIn profile click CONNECT then ADD NOTE
The issue is he is totally unaware of what has gone on and the appalling response on this matter from MM support.
PLEASE be polite to Patrick as we want this sorted.
PLEASE PLEASE DON'T post his email in this forum if you find it just use LinkedIn.
We are advocates of MM who simply want this sorted for MAC users Patrick please.
Me? I think the problem is as a result of the necessary Apple MAC OSX security patch as I have not migrated to Mojave yet, however MM keeps CONTINUOUSLY crashing.
I have been mind mapping forever and have tried to keep using Mindmanager since the year 2000 !!!
Unfortunately MM dumped us MAC users before for a few years as they decided to only enhance the windows MM version.
So Re: the questions above what other products are available, I exited mindmanager completely for a few years and purchased the expensive iMindMap https://imindmap.com/software/
I have lots of issues with the iMindMap UI yet there are some clever things in the UI as well.
So I was delighted when one day I happened to notice they released MM v 10.6.125 for OSX and I dropped iMindMap and came back to MM even though a new version of iMindMap was released.
Like HEARD atUNSW above ... they have my email for the registered licence why don't they email me when there is a patch? They have got good at emailing about new products though... LOL
I tried the new MM v11 but it did not have enough enhancements for me to justify the upgrade price.
Before you slaughter me MindJet support ... I have introduced MindManager to 7 clients including a UK bank, as I have taken them through transformation programmes of various kinds.
I and the others here are customer advocates, and all I am asking is that you act and play reasonable with MAC users. Read between the lines they love you not hate you so put your thick skin on and let's get this sorted with Patrick's help.
I have just spent 1.5 hours researching this and writing my post and reaching out to Patrick MM CEO and responding to other folks posts above and writing to support as advised by David Walsh .... instead of brain storming the task in hand when I opened mindManager earlier today LOL ....
Cheers one and all.
PS I went through my previous orders for mindmanager upgrades !!
- USD $236 / GBP £180 date 3rd September 2014.
- USD $425 / GBP £324 date 5th December 2013
- USD $289 / GBP £220 date 5th December 2012
Marian from the Product Management Team here.
Thank you for your feedback and our apologies for the inconvenience the most recent Apple macOS updates have caused with the use of MindManager 10 for Mac.
Apple released an update for Sierra and High Sierra on October 30th that caused our application to crash on launch or when entering topic text. Generally, operating system updates should not adversely affect 3rd party software such as MindManager but in this case, it did. We were not made aware of the updates in advance and were blindsided by the sudden application issues but immediately started working on an update. Our development team just completed an update for version 10 that I hope to release as soon as possible after our Quality Assurance Team feels confident all issues have been resolved. At this time, my conservative estimate is 1-2 weeks.
In the meantime, I welcome you to trial MindManager 11 for Mac, which has been recently updated to work on the latest MacOS versions of Sierra, High Sierra, and Mojave. You may try the application for 30-days by visiting our website here - https://www.mindjet.com/mindmanager-mac/?nav=p-mmm
In addition to compatibility with macOS Mojave, version 11 contains several new features, bug fixes and generally performs better on Retina and external high-resolution displays.
If you like what you see, you may use this URL to purchase an upgrade at 45% off the normal upgrade price of $89 USD (or regional equivalent) through our online store: https://store.mindjet.com/1494/uurl-dwjxmtzto5
The promotional pricing is available until Friday, November 16 11:59 PM EST.
If any questions or feedback, please post them here or otherwise contact our Support Teams at www.mindjet.com/contactus.
Fonts - Are FUZZY!!!! This needs to be fixed ASAP, really irritating.
Keyboard shortcuts - Zoom in doesn't work (CMD & >) , CMD < shows MM Preferences rather than zoom out. 'Zoom in' in is given as a work around for the fuzzy fonts, so it would be nice if the keyboard shortcut worked.
Formatting - No Organiser function for Styles or Templates, no way to edit a Style or a Template other than to create a new one
Style Formats do not always stick (e.g. Capitalisation, Font Size)
User defined Styles do not show up in the chooser tool unless you manually move them into the MM system folders (not easy to find the MM folders for these)
No way to set up a central Styles/Format Library to share styles across machines, there needs to be a user definable location for User defined Styles and Templates
Ordering Topics - No way to sort topics
Our development team just completed an update for
MindManager 10 for Mac build 10.6.129.
This build resolves the Misc. crash issues reported by customers
who are running Sierra and High Sierra with the recent Apple security update.
You can download the build here