Map Doesn't Open Properly

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  • Updated 5 years ago
  • (Edited)
WHEN I OPEN IT NOW IT SHOWS ONLY A BAD PART OF THE ORIGINAL MAP, I CAN SEE THE ORIGINAL ONLY IN PREVIEW BUT WHEN I OPEN IT THE RISULT IS NOT LIKE THE PREVIEW! WHAT CAN I DO?

THANKS A LOT
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Davide Gaiardoni

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Posted 5 years ago

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Brittney Mazzetta

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Hi Davide. What version of Mindjet are you using?
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Davide Gaiardoni

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The version I m using in a mac book pro is: 10.1.505

Thanks a lot!!! Davide Gaiardoni
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Davide Gaiardoni

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This is written below the preview map:

name_file.mmap

by: (unknown)

created: 5/feb/2013
modified: 13/feb/2013
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Brittney Mazzetta

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Thank you for getting back to me Davide. It seems like it would be best if you could open a ticket with our support team. They will need to gather additional information regarding the issue that you are currently experiencing as well as obtain your appropriate contact information. Please use this link: https://secure.mindjet.com/support/co... to open a ticket with our team. Thanks!
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Davide Gaiardoni

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It happens with another map!!!
I m a bit tired!!!!!!!!!!
I can't pass my days to restart a new map !
Please tell me how can I solve the problem.
Now I m afraid to close a map and later reopen it and discover
that is not like I saved it last time!
This morning in another map (the second one) the problem came out!!!

what can I do???????????????????????????
Help me !!! Thanks
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Davide Gaiardoni

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It happens for another map! The third one!!

The right maps have written: by Mindjet

The wrong ones have written: by Unknown

Now really I m very afraid to open any old map I have done.
Because now when I open them and modify them, than closing them. After now when I reopen them I got an ugly map, with another write, by Unkown instead by Mindjeta!!!

What a pity everything were going so good! Another half day gone in the wind, swearing!!!!!

Ciao Davide
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Brittney Mazzetta

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Please open a ticket with our support team using the link provided above. They will be best equipped to assist you. Thank you.

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