Map filled w entire day of work now empty!

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Just lost entire day of work due to what appears to be botched sync - map is now empty other than the top node - android app - mindjet web only showing empty map - can full map be recovered?
Photo of Rich Miller

Rich Miller

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Hi Rich. I have spoken to our technical support team and they have indicated that we cannot recover the data. We backup our data on a nightly basis and the backup will only backup what is stored on our servers. We are investigating this further. I apologize for the inconvenience. Thank you for your patience while we sort this matter out.

This conversation is no longer open for comments or replies.