Maps corrupted

  • 1
  • Problem
  • Updated 5 years ago
  • Solved

I met quite often (already 3 maps)
The opening of these "corrupted maps" from the windows software MM2012, give me back an error message quite worrying ! FYI, I still can open this map from the web application.
It might occure after modification of this map from the web application.
(For the first time I met this issue, I sent to you the concerned map but without feed back)
How can I recover theses maps ?

ps : Please find enclosed pictures to explain the error message

Best regards,
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  • anxious

Posted 5 years ago

  • 1
Photo of aHa!Coaching

aHa!Coaching, Champion

  • 1192 Posts
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Yes, this is a know issue and seems to happen more and more?

Have a look at this solution:
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Brittney Mazzetta

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Hi Julien. It would be best if you could open a support ticket with our team. They will need to gather additional information regarding the issue that you are currently experiencing as well as obtain you appropriate contact information. Please use this link: to open a ticket with our team. Thank you!

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