Mindjet 15 not installing 32-bit version on Windows 7 w/ Office 2013(32-bit)

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  • Updated 4 years ago
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Well I just installed Mindmanager 15 and it seemed like it went without a hitch, but I cannot get it to integrate with my office suite, which is 32-bit (Office 2013).  Due to other add-ins, I can't go to 64-bit, and reading the documentation, it sounded like it should have installed 32-bit but I can't find an option for that. 

I do still have Mindmanager 14 installed, and didn't know if that might be part of it.  It's definitely installing the 64-bit, putting it in program files and the office 32-bit apps can't read Mindjet files. Just curious if anyone else is experiencing this or if anyone knows of a way for force install 32-bit version?
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jal.neal

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Posted 4 years ago

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Renaldostheold

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I too have found that Mindjet 15 64bit is installed on system with Windows 8.1 64 bit and Office 365 32 bit.
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Marian Kocmanek, Official Rep

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Hi All, 

The Office 365 package is not supported at this time. While we do fully support Office 2013, the Office 365 package uses a different entry in the Windows Registry which our installer does not currently detect. 

I will send you both an email with the link to download the 32-bit only version of MindManager 15 shortly. 
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Marian Kocmanek, Official Rep

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Nigel, 

Email sent. 

Best, 
-Marian
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Nigel Goult (Olympic & MIVAP)

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Marian,
Got it. Brilliant.
Thanks
Nigel
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Renaldostheold

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I can confirm that the MM15 32 bit version does work with Office 365 32 bit.
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jonfinley

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I have the same problem.  I did go to Mindjet Website and clicked the 32Bit MM15 install.  For some reason 64Bit MM15 installed on my computer.  I am running Office2013 Office365.  How do I install the MM15 Add-in's for Office2013 32bit?
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Nigel Goult (Olympic & MIVAP)

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Hi Jon,

Have a read of this article I wrote to try and explain this:
http://www.olympic-limited.co.uk/mindmanager-15-3264-bit-explained/

Regards
Nigel

Olympic Limited
The MindManager Solutions Specialist
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jal.neal

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Thank you for sending Marian, installed and it worked without a hitch!  Thank you also for the quick and useful help.  I'm not only a huge fan of Mindmanager (been using it for 2 years) but the best product support team I have seen.