Mindjet 15 not installing 32-bit version on Windows 7 w/ Office 2013(32-bit)

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  • Updated 4 years ago
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Well I just installed Mindmanager 15 and it seemed like it went without a hitch, but I cannot get it to integrate with my office suite, which is 32-bit (Office 2013).  Due to other add-ins, I can't go to 64-bit, and reading the documentation, it sounded like it should have installed 32-bit but I can't find an option for that. 

I do still have Mindmanager 14 installed, and didn't know if that might be part of it.  It's definitely installing the 64-bit, putting it in program files and the office 32-bit apps can't read Mindjet files. Just curious if anyone else is experiencing this or if anyone knows of a way for force install 32-bit version?
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jal.neal

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Posted 4 years ago

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Renaldostheold

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I too have found that Mindjet 15 64bit is installed on system with Windows 8.1 64 bit and Office 365 32 bit.
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Marian Kocmanek, Official Rep

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Hi All, 

The Office 365 package is not supported at this time. While we do fully support Office 2013, the Office 365 package uses a different entry in the Windows Registry which our installer does not currently detect. 

I will send you both an email with the link to download the 32-bit only version of MindManager 15 shortly. 
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Nigel Goult (Olympic & MIVAP)

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Marian,

Are there separate installs for 32/64 bit available? If so I would like to be able to provide those on our Olympic website for out users so they can make their own choice which version to download and install rather than leaving it up to the installers intelligence.

Is the 32 bit version you mention simply the Admin installers which are obviously separate for each version?

Nigel
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Marian Kocmanek, Official Rep

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Hi Nigel, 

Yes, there are separate regular executable versions available but they have not been posted to Mindjet.com for download. I'll log a case and send you an email. 
(Edited)
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Nigel Goult (Olympic & MIVAP)

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Marian,

Thank you that would be great!

Nigel
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Marian Kocmanek, Official Rep

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Nigel, 

Email sent. 

Best, 
-Marian
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Nigel Goult (Olympic & MIVAP)

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Marian,
Got it. Brilliant.
Thanks
Nigel
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Renaldostheold

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I can confirm that the MM15 32 bit version does work with Office 365 32 bit.
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jonfinley

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I have the same problem.  I did go to Mindjet Website and clicked the 32Bit MM15 install.  For some reason 64Bit MM15 installed on my computer.  I am running Office2013 Office365.  How do I install the MM15 Add-in's for Office2013 32bit?
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Nigel Goult (Olympic & MIVAP)

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Hi Jon,

Have a read of this article I wrote to try and explain this:
http://www.olympic-limited.co.uk/mindmanager-15-3264-bit-explained/

Regards
Nigel

Olympic Limited
The MindManager Solutions Specialist
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jal.neal

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Thank you for sending Marian, installed and it worked without a hitch!  Thank you also for the quick and useful help.  I'm not only a huge fan of Mindmanager (been using it for 2 years) but the best product support team I have seen.