Mindjet CSV Export doesn't work

  • 1
  • Problem
  • Updated 8 months ago
Hi,

Just downloaded latest version 18.1.154.

Attempted to use CSV Export using both the right click on topic Send To and the File>Export>CSV option.

Am asked to give a filename, and then after clicking save on that dialog the Export to Spreadsheet settings appears.

I accept everything on that dialog as default then click Export

The CSV Export Progress appears and hangs - progress bar sits at 0 and the Open Folder, Open and Close buttons are there.

I've tried this using combinations on the Export to Spreadsheet dialog same result. Clicking any of the Open Folder / Open / Close buttons simply closes CSV Export Progress dialog.

Can anyone advise please

Cheers

G
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Geoff Evelyn

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Posted 8 months ago

  • 1
Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

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Just tried it and no problem overhere.

I am still on Windows 7 - waiting for Windows 11 since i can't work with the ugly user interface of w10

Machine is 32 bit
So is my excel and mindmanager
Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

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The best way to get this solved is..

Go to the File tab => Help => You find a small link just under the about MindManager info at the bottom right called Mindjet Customer Service and Support.
This brings you to the support pages where you can post your technical question to the right people
Photo of Geoff Evelyn

Geoff Evelyn

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Thanks.

Am running Windows 10 64bit Office 2016 64bit and that export function does not work.

Will contact tech support

Cheers

G
Photo of Colin Horner

Colin Horner

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No problem for me running Win 10 32 bit  Please send me a sample map that does not work for you and I will try from my side colin@visualthinking.co.za 
Photo of Geoff Evelyn

Geoff Evelyn

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Hi,

Doesn't matter what map I send you it still wont work. I even tried one by creating 1 node without changing anything (i.e. Central Topic > Main Topic). I've sent a request to tech support to respond.

This appears to be a Win 64bit issue. Proving it works in Win32 will not help me - but thanks anyway for asking.
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Colin Horner

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Your choice - The $64,000 Question?

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Andrew Wilcox, Champion

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Works for me with Win 10 64bit, MM 64bit, Office 365 64bit
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Andrew Wilcox, Champion

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Close MindManager, all the Office apps and Internet Explorer. Then run MindManager repair from Programs and Features.
(Edited)
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Geoff Evelyn

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Hi Andrew,

Did that and wow - all sorted! Works a treat now - many thanks! Strange that I updated the version yesterday - would have thought that would have repaired the installation since the same issue occurred before updating...

Anyway, one to add to my records of resolution :) Again, many thanks!

Cheers

G