Mindjet Error Html Not Initialized

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  • Updated 3 weeks ago
Hi, when I open MM or when I send an otulook ítem to MM I get the pop up error window "HTML Not Initialized". Furthermore I can not add/edit Notes to map topics neither see Notes from Outlook ítems in Maps. Can please help me?

I opened Mindjet Case # 00438747 but reply run as Administrator is not viable. I have been using it as a simple user.
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Miguel Femenía

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  • frustrated by time and answer

Posted 3 weeks ago

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Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

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Question.
Did it work before?
If yes. You are using an old MindManager release. Nothing has changed with it in years.
Thefore the cause must be in your outlook installation.
Ask your ICT people what they have changed and they will be able to inform and most likely, help you out.

Further suggestions:
Do a re-install of MindManager - take care all MS Office apps are not active - See if you can work again.

Or... Upgrade to MM 2018. It will cost less than the time and effort you spent already.
And to be sure, install a free 30 day trial.