Mindjet files not running

  • 2
  • Problem
  • Updated 3 years ago
  • Solved
Not possible to connect to Mindjet Files. Again!!! And still no status info on mindjet.com about it!

I ́ve been using Mindjet Files quite much lately, and I feel the point where I abandon Mindjet Files is coming close. 

Some arguments: if I ́m working over a mobile connection (4G) Mindjet Files drops out frequently, it is not possible to create folders when using Save as, not possible to download folders, not able to attach mindmap to a mail without opening it etc.
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Bjorn Eriksson

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  • frustrated

Posted 3 years ago

  • 2
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Marian Kocmanek, Official Rep

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Bjorn, 

Please accept our apologies for the inconvenience. We experienced a temporary outage from approximately 1:50 am to 2:30 am Pacific (9:50 to 10:30 CET). 

Service has since been fully restored. 
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Bjorn Eriksson

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Again: no access to Mindjet Files. And still no status page on mindjet.com.
But no problem, Dropbox is running without any problems
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Bjorn Eriksson

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And again!
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aHa!Coaching, Champion

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Same issue here on Mindmanager on Windows and Mac. Looks like the web interface http://vision.mindjet.com is still online, but our team needs access via Mindjet MindManager on the desktops to the cloud...
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aHa!Coaching, Champion

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Hmm, looks like maps are opening on http://vision.mindjet.com but are stuck on 'Connecting...' and are read only so that's not workable as well
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Bjorn Eriksson

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Yes, noticed that too. But for some reason it is possible to download the maps. And now thy ́re on Dropbox.
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aHa!Coaching, Champion

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Looks like the service is up again
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Bjorn Eriksson

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Yes, the service was up for the moment.
The problem is that the problem comes back again, and again.
Like this morning.
It is strange that more users don ́t complain, t is almost only me. How many users are there on Mindjet Files?