Mindjet for Mac is very slow in El Capitan

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  • Problem
  • Updated 3 years ago
This morning i open my  mindmanager for mac v10 , it is very slow in scrolling . 
if i scroll the lag would be 1-2 seconds .... 
please release update 

Thank you 
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yardi limas

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Posted 3 years ago

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Shilpa Kabra, Official Rep

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We have created a ticket for the issue you are experiencing.I  will contact you through the email . Here is your ticket number: 00367615
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aHa!Coaching, Champion

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Could you please check you're using the latest version of MindManager 10 for Mac (should be v10.3.635)?

I have no issues on OS X El Capitan.
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Shilpa Kabra, Official Rep

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Our latest build for version 10 is 10.3.637. If you do not have latest build install then I would suggest to uninstall old build and re-install the latest build by following the steps below:

1. Drag the MindManager application from the Applications folder to the Trash

2. Download and run the below CleanUp Tool to uninstall the library and delete the plists:

http://www1.mindjet.de/downloads/support/zap_mm.zip

3. Empty the trash.

4.Then use the following link to
reinstall your version of MindManager - Mindjet for
Mac.10.3.637

http://www.mindjet.com/mm-mac-dmg
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yardi limas

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Thank you for the response


since nobody have issue, itry to open another file and it turns out file 
so my conclusion of the  problem is in that particular files

 have upgraded also and by the way the zap file is damage 

Thank you 
case closed


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aHa!Coaching, Champion

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Thank you, Shilpa. However, if the latest build is 10.3.637 how come I can't update to this version? Is it still in the process of being deployed? (just did a quick check today, see screenshot)

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aHa!Coaching, Champion

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Also, it looks like the zap_mm.zip is for MindManager 9? (judging from the contents of terminal commands.rtf)

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Shilpa Kabra, Official Rep

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Hi Mathieu,

Our latest build is 10.3.637. I will have to look why it is not showing when you check for update.
following is the link for latest build:

http://www.mindjet.com/mm-mac-dmg

I am attaching a Zap script which includes version 10 as well. It could have been that above Zap script is old and from previous post which does not include version 10


http://cssdl.mindjet.com/Downloads/Mac10/Zap%20Mindjet%20Mac%20-scripts.dmg

.
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Marian Kocmanek, Official Rep

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 Mathieu, 

10.3.637 only contains a few changes in Trial dialogues.  We decided to not promote this build as an update for users running 10.3.635. 

Best, 
-Marian
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aHa!Coaching, Champion

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Thank you for taking the time to look into this, Marian and Shilpa!