MindJet Android do not sync with Dropbox and loses latest changes I made on the map

  • 3
  • Problem
  • Updated 5 years ago
  • Acknowledged
Everytime I make the changes I lose them when I open the file. Android MindJet after you open it has 3 tabs: Dropbox, Device and Mindjet Connect Basic. When I edit file under Device Tab (it means locally on the device) and move the file to Dropbox tab it gets synced with Dropbox without any problem.

Unfortunately the issue appears when I want to edit file right under DropBox Tab. For my understanding Android MindJet does not store files on the device when you edit them under Dropbox tab, it rather send them to the cloud right after you hit 2x back button. Seems there is an issue with sending files to Dropbox, because neither I can open it ("Please wait" message shows up and nothing happens) or lose latest changes (if I copy the broken file to Device Tab, open it and realise I lost all I did last time). I have no network problems, I am able to sync the same size and complex files when moving them from Device Tab to Dropbox Tab (Described above), so issue has no connections with file size.

Please fix this asap. not sure if it is not the same issue: https://community.mindjet.com/mindjet...
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Marta C

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Posted 5 years ago

  • 3
Photo of Andy Markham

Andy Markham

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Sorry you're experiencing problems--we'll investigate and see if we can reproduce a similar issue.
Photo of Andy Markham

Andy Markham

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Please let us know if today's update resolves your synching issue--we were able to reproduce it, and verified the fix on our end. Hopefully it will work for you as well.

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