Mindjet authentication service can't authenticat on Android 2.x devices

  • 1
  • Question
  • Updated 6 years ago
  • Answered
Do you know when the problem with Mindjet authentication service completing
authentication on Android 2.x devices will be fixed?
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kamichai

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Posted 6 years ago

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Brittney Mazzetta

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Thank you for your inquiry. We do require Android 2.1 or later. Could you please provide more information regarding your above question. I want to make sure that I am fully understanding it.
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kamichai

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I'm unable to log into a third-party app (Todo Today Pro for Mindjet Tasks) which I know you don't support BUT the reason I can't log into it has nothing to do with that app: it's because theMindjet authentication service can't authenticate, I'm not trying to log in with Google login which is unsupported on that app, but with my native Mindjet login which IS supported on that app. The problem is with Mindjet's authentication service. I am using a Samsung Galaxy s3, Android version 4.0.4.
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Alejandro Monleón Fuentes

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Hello, I'm trying to sign up but there's no way. Unknown error:10186. Samsung galaxy tab gt-1000 with gingerbread. Thanks.
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Aldo de Moor

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I also get that error when trying to sign up after having installed the Mindjet for Android application. My Asus EEE Transformer tablet uses Android 4.1.1
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Brittney Mazzetta

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Which application are you trying to download? Mindjet Tasks or Mindjet Maps? Thanks!
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Aldo de Moor

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Mindjet Maps. I start the app, enter first name, last name, password, then click the Sign up-button. After a few seconds, I get an "Unknown error:10186" message.
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Brittney Mazzetta

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Thank you for you getting back to me. I have passed this along to our product manager for further investigation.
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Aldo de Moor

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Okay, thanks for the quick follow-up!

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