Mindjet Connect and VPN

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Can anyone tell me how to configure Mindjet Connect so I can still access my connect account when I am connected to a customers network via VPN?

Thank you!
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Bob Mixon

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Posted 8 years ago

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tommy.rypi

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Quick shot here... Sometimes there are settings done inside the vpn client that prohibits access to outside network when in a vpn session. Talk to those responsible for your vpn-connection.
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Brittney Mazzetta

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Typically when you connect via VPN, the routing is set up such that it will only use the VPN to connect to the destination network. In this case your client. Everything else should still go out to the internet as normal.

That is not to say that some network admins do not create VPNs that are very restrictive and send everything to them first before going back out to the internet.

Can you get to other websites when connected to the vpn? Can you get to https://connect.mindjet.com when on the vpn?
If you can’t then we suggest you talk to the network admin and explain that all traffic is going through them and you can’t get to the rest of internet.

We can help you troubleshoot this if necessary.

Thanks!

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