Mindjet connection issues, maps all "Read Only"

  • 4
  • Problem
  • Updated 5 years ago
  • In Progress
Is there a problem today with the Mindjet web application? Login is taking unusually long. Once I'm in my account I can open a map, but there is something that says "read only". In the lower right hand corner of the browser (on the Mindjet website) it says "connecting" for a long time, but never seems to resolve. What's up?
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Mark1978

  • 32 Posts
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  • wondering what's going on

Posted 5 years ago

  • 4
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Brittney Mazzetta

  • 1981 Posts
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Hi Mark. Are you still experiencing issues with the web application? If you are, please open a ticket with our support team by following this link: https://secure.mindjet.com/support/co.... They will need to gather additional information as well as obtain your appropriate contact information. Thank you!
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Mark1978

  • 32 Posts
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Yes, still have the problem. I've submitted a support ticket.
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aHa!Coaching, Champion

  • 1192 Posts
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Seems okay here using Google Chrome on Windows. What might help is to clear your browser cache and try again?