mindjet crashes everytime I hit save!

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  • Updated 5 years ago
Please help! My Mindjet works fine up until I want to save my work. I am unable to create any files because as soon as I hit save the program CRASHES! I have just upgraded to the latest v 9 but to no avail - it still crashes when I hit save.

Why is this happening? Please help.


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Ella Davies

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Posted 5 years ago

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aHa!Coaching, Champion

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This might be related to some general issue with the Save As dialog in Windows... could you try to repeat the steps outlined in this article: http://www.sevenforums.com/microsoft-office/74763-save-dialog-crash.html ?
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Ella Davies

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Hi Mathieu. Thanks for the quick reply. I followed the Save Dialogue Crash instructions:

Click on Start button, in Search box type regedit and click on the regedit icon in the search results. Navigate to the following key.

HKEY_CURRENT_USER\Software\Microsoft\ Office\12.0\Word\Data 

(That number might be 12.0 or 11.0 or 10.0 depending on which version of Office you have installed). Then do the following.
  1. Click Data, then click Export on the File menu.
  2. Name the file Windata.reg, and then save the file to the desktop.
  3. Click Delete on the Edit menu, and then click Yes.
  4. Exit Registry Editor.
  5. Now test whether the crash happens again.
But when I tested the program again, it still crashed on hitting Save in Mindjet. Am I missing something?
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aHa!Coaching, Champion

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OK, then we might need a different approach. Could you please check the Default document location under the Open & Save item in the MindManager Options? Could you check if you can open the default document location using the little folder icon next to the default document location path (see screenshot below)?



(Edited)