Mindjet for Android - there is no support - even for MindManager 2012 customers

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I am MindManager 2012 customer using Mindjet android app. For almost a month I am trying to reach someone who would answer my simple question regarding sorting issue - Android app messes someting up in sort direction of topics one level below main topic for maps created in MM2012 for Win.
The only answer I received from "support" of Mindjet was information that Mindjet for Android is not supported by anyone.
I am really dissapointed with that answer and I am writing to this forum with no hopes to received any answer from Mindjet support but apparently I have no other place to go, due to the fact that my questions are being ignored by support employees.
What a shame!
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Winger

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  • furious and dissapointed

Posted 6 years ago

  • 1
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Brittney Mazzetta

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Thank you for your patience. I apologize that it has taken so long to get back to you. Our product team has been looking into this issue for you and has identified the root cause. This is anticipated to be fixed in an upcoming release which is scheduled for Q3.
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Winger

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Thank you for the news! Waiting patiently for the fix.

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